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- PROGRAMME NAME: COACHING
SAQA ID: 117877 TITLE: Perform one-to-one on the job training NQF L3 CREDITS 4
UNIT STANDARD RANGE
- The phrase “one-to-one training on the job”, sometimes also referred to as “coaching”, involves a process of working alongside individual
learners/employees to improve their skills in a defined area of application (task).
- “Task” refers to a clearly defined activity, with achievable steps requiring the application of a discreet set of skills in a particular area.
- For assessment against this unit standard:
- The trainer may provide training for any “task”, in any performance area, but such training should be towards some defined performance standard. The performance standard could be in the form of internal company standards or unit standards;
- The training process should involve combinations of explanations and demonstrations of practical activities.
- The trainer will monitor and give feedback on learner progress against defined performance standards, but is not expected to perform the
role of a registered assessor who assesses against registered standards
SPECIFIF OUTCOMES
People credited with this unit standard are able to:
- Prepare for one-to-one training on the job;
- Conduct training sessions;
- Monitor and report on learner progress; and
- Review training.
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE
The following knowledge is embedded within the unit standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:
- Methods for identifying learner needs.
- The importance of providing learner feedback in a constructive manner.
- Options available in the event that a learner is continuously assessed as not yet competent.
- Methods of checking learner’s understanding and progress.
- The fundamentals of outcomes-based approaches to learning.
- Aims, principles and objectives of the NQF
- Forms of practice which promote the values described in the Bill of Rights and the principles underpinning the Employment Equity Act.
ENTRY REQUIREMENT
- The candidate coach must be subject matter expert in an area that he/she wishes to offer workplace coaching.
15 CPTD points after completion of Coaching Course and 15 Coaching Sessions
Provider Number: PR13533 – 27/02/20 to 28/02/23)
2. PROGRAMME NAME: MENTORING
SAQA ID: 114215 TITLE: Mentor a colleague to enhance the individual`s knowledge, skills, values and attitudes in a selected career path. NQF L4 CREDITS 3
UNIT STANDARD RANGE
The typical scope of this Unit Standard is ethics and the learner.
- Interpersonal skills include, but are not limited to, active listening, interpretation of answers and non-verbal communication, and empathy.
SPECIFIF OUTCOMES
People credited with this unit standard are able to:
- Explaining the concept of mentoring.
- Describing the characteristics of a good mentor.
- Explaining the importance of knowledge in mentoring.
- Applying the skills and techniques required of a mentor.
ENTRY REQUIREMENT
- Communication in English Level 3 (Grade 11)
- Mathematical Literacy at NQF Level 3 (Grade 11)
- Financial Literacy in English Level 3 (Grade 11)
15 CPTD points after completion of Mentoring Course and 15 Mentoring Sessions
Provider Number: PR13533 – 27/02/20 to 28/02/23)
3. PROGRAMME NAME: ASSIST AND SUPPORT LEARNER
SAQA ID: 117865 TITLE: Assist and support learners to manage their learning experiences NQF L4 CREDITS 5
UNIT STANDARD RANGE
This Unit Standard is limited to providing basic support and assistance to learners in terms of issues such as:
- Learning programme content, structure, admission requirements, exit level outcomes, learning contracts, approaches to learning and assessment;
- Career progression options within the occupation; and
- Typical learning or personal difficulties experienced by learners.
This Unit Standard excludes complex situations involving diagnosis of needs, career counselling, personal counselling or psychological services.
SPECIFIF OUTCOMES
People credited with this unit standard are able to:
- Source and maintain information to assist and support learners;
- Provide assistance and support to learners;
- Maintain records of assistance and support provided; and
- Review support services.
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE
The following knowledge is embedded within the Unit Standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:
- Types of information and support learners entering learning programmes or an occupation are likely to need.
- Activities and techniques for identifying learner information and support needs.
- Sources of information.
- Employment services centres and counselling centres available in the region.
- How to maintain a database of information.
- Activities and techniques for providing information to learners.
- Knowing who to refer learners to, when and why.
- How to keep records of information and support provided to learners.
- Techniques for reflecting on practice and integrating lessons learned into future practice.
- Forms of practice, which promote the values described in the Bill of Rights and the principles underpinning the Employment Equity Act.
ENTRY REQUIREMENT
Exposure to education, training and development environments and practices.
15 CPTD points after completion of Assist and Support Learners Course and 15 Support Sessions
Provider Number: PR13533 – 27/02/20 to 28/02/23)